catfish19's Diaryland Diary ----------------------------------------------------------------------------------------- - The joys of customer service...
Customer: Fine. I'll take my money somewhere else then. Me: (Thinks: I assume by "money" you mean your maxed-out $3000 overdraft and $8000 credit card debt?) Me: I'm sorry to hear that, sir. Supervisor (in background): Shit shit shit. Customer: Who said "shit"? Me: That was my supervisor. Customer: I want to speak with your supervisor! Me: May I ask why? Customer: So I can complain about your bad service and let her know you've lost your bank a customer. Me: I'll ask if she will speak with you. One moment, sir. (Cringeworthy hold music plays) Me: Thank you for holding. I'll put you through to my supervisor now. (Transfers call, eavesdrops on supervisor's end of conversation) (Lengthy pause) Supervisor: No, I won't file a complaint against her, sir. No banker would approve that increase. (Pause) Supervisor: I'm sorry to hear that, sir. (Supervisor hangs up) Supervisor: He's taking his money somewhere else. I assume by "money" he meant his maxed-out $3000 overdraft and $8000 credit card debt... 12:53 p.m. - 2005-06-07 ----------------------------------------------------------------------------------------- |
||||||
|
||||||